Uncertainty and transparency:augmenting modelling and prediction for crisis response

Emergencies are characterised by uncertainty. This motivates the design of information systems that model and predict complex natural, material or human processes to support understanding and reduce uncertainty through prediction. The correspondence between system models and reality, however, is also governed by uncertainties, and designers have developed methods to render ‘the world’ transparent in ways that can inform, fine-tune and validate models. Additionally, people experience uncertainties in their use of simulation and prediction systems. This is a major obstacle to effective utilisation. We discuss ethically and socially motivated demands for transparency

Don’t drone?:negotiating ethics of RPAS in emergency response

This paper explores discourses of automation as a key ethical concern in the development of Remotely Piloted Aircraft Systems for disaster response. We discuss problems arising from ‘humanistic’ dichotomies that pit human against machine, military against civil uses and experts against laypersons. We explore how it may be possible to overcome human-technology dichotomies

Crowding Out the Crowd:The Transformation of Network Disaster Communication Patterns on Weibo

There is a surge in people turning to social media in disasters in China. In the 2010 Yushu earthquake, 5,979 Weibos were posted. Almost 10 years on, in the 2019 Yibin earthquake it was 17,495. This study presents a Social Network Analysis of the dynamics of this growth, taking the six major Chinese earthquakes of this decade as a case study. By constructing relationship matrices, the research reveals a transformation of networked crisis communication patterns on Weibo. We show how communication relationships between verified organisational users, government agencies, verified individual users (such as celebrities) and unverified ordinary users have changed, and we observe that government agencies are ‘crowding out the crowd’ of other users. We consider key aspects and the ethical complexities of this phenomenon

Ethically aware IT design for emergency response:from co-design to ELSI co-design

The latest EU funding framework, ‘Horizon 2020’, has moved consideration of ethical and societal implications of technology development to the fore. Yet, there is little guidance on how to do such research in practice, let alone how to innovate in ethically and socially sound ways. This paper addresses these issues in the context of a large scale EU funded project developing system of system innovations in IT supported emergency response. Building on collaborative design and a range of other approaches, the paper argues that just like ‘usability’, ethics cannot be invented or decided by experts, but has to be the product of engagement with the technology by directly or indirectly implicated publics. Facilitating such publics is a central element of what we call ‘ELSI Co-Design’. The paper outlines the theoretical and methodological underpinnings of this approach

Mobility intersections:social research, social futures

This special issue seeks to deepen conversations at the intersections between mobilities research and a number of adjacent fields. Contributions explore how mobilities research has emerged and travelled along with a range of approaches concerned with the lived production of socio-material orders, such as science and technology studies, non-representational and feminist theory, critical and speculative design, and cosmopolitanism, to name but a few, while also intersecting with many applied fields, such as transport planning and policy, disability studies, or disaster response. The field of mobilities research has grown by connecting different epistemological frames, and offering new post-disciplinary approaches to complex interconnected phenomena. In pausing to reflect on these mobility intersections, we suggest that mobilities research is integral to a broader project of transforming the social sciences that is currently underwa

The role of the privacy impact assessment in IT Innovation in Crises: An Example

ABSTRACT Privacy Impact Assessments (PIA) are increasingly used and, in certain jurisdictions, legally mandated in projects to foresee risks to privacy and to plan strategies to avoid these. Once adopted and implemented, the EU's Data Protection Regulation will, in certain circumstances require the need for a PIA. This short paper focuses upon the PIA process in an EU-funded project to develop cloud-based disaster response technology. It introduces the project and then gives a background to the PIA process. Insights and observations are then made on how the PIA operates, with the aim of drawing conclusions that can both improve the current project and be transferable to others

Designing with users:Co-design for innovation in emergency technologies

The ever more pervasive ‘informationalization’ of crisis management and response brings both unprecedented opportunities and challenges. Recent years have seen the emergence of attention to ethical, legal and social issues (ELSI) in the field of Information and Communication Technology. However, disclosing (and addressing) ELSI issues in design is still a challenge because they are inherently relational, arising from interactions between people, the material and design of the artifact, and the context. In this article, we discuss approaches for addressing such ‘deeper’ and ‘wider’ political implications, values and ethical, legal and social implications that arise between practices, people and technology. Based on a case study from the BRIDGE project, which has provided the opportunity for deep engagement with these issues through the concrete exploration and experimentation with technologically augmented practices of emergency response, we present insights from our interdisciplinary work aiming to make design and innovation projects ELSI-aware. Crucially, we have seen in our study a need for a shift from privacy by design towards designing for privacy, collaboration, trust, accessibility, ownership, transparency etc., acknowledging that these are emergent practices that we cannot control by design, but rather that we can help to design for—calling for approaches that allow to make ELSI issues explicit and addressable in design-time